IT Service desk that’s actually simple
Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.
Easy to use and set up
- Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.
Multi-channel support
- Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.
Gamify your service desk
- Turn your service desk into a highly engaging and fun experience for your agents.
Information at your fingertips
- Maintain records of contracts, hardware, software, and other assets, including all details from acquisition to expiry.
Best rated Mobile App
- Leverage the best rated mobile service desk app for iOS and Android and support your high impact employees who are on the road