IT Service desk that’s actually simple

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

Easy to use and set up

• Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.

Multi-channel support

• Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.

Gamify your service desk

• Turn your service desk into a highly engaging and fun experience for your agents.

Information at your fingertips

• Maintain records of contracts, hardware, software, and other assets, including all details from acquisition to expiry.

Best rated Mobile App

• Leverage the best rated mobile service desk app for iOS and Android and support your high impact employees who are on the road

ITIL Aligned ITSM solution

Easy to use and set up

In-depth visibility of your IT Assets